Terms & Conditions | Terms & Conditions of Sale

Welcome to the Hamptons Glow website (the ‘website’). This website is owned and operated by Hamptons Glow, LLC (‘Hamptons Glow’ or ‘us’ or ‘we’). Registered office: 57 West 58th Street, Suite 10C, New York, NY 10019. If you have questions about these terms & conditions or have any comments on or about our website, please email our customer services team at sales@hamptonsglow.com

These terms & conditions incorporate our privacy policy and set out the basis on which you can visit and use the Hamptons Glow website. Please read them carefully as they contain important information.

  • Promotions
  • Sale
  • Ownership Of Rights; Limited License
  • Competitions and Prizes
  • Copyright Complaints
  • Eligibility
  • E-Gift cards
  • Accuracy of Content and prices
  • Availability
  • Ordering Errors
  • Delivery
  • Hazardous Materials
  • Acknowledgment and Acceptance
  • Inspection
  • Payment
  • Returns
  • Privacy Policy
  • Contacting Us
  • FREE GROUND SHIPPING
    This offer applies to ground shipping within the US only; 2nd Day Air option is excluded from this offer. This offer is only available online in the US. The offer cannot be applied to the purchase of gift cards/vouchers, Sale items are included. This offer is valid for a limited time only and Hamptons Glow reserve the right to withdraw this offer at any time.

 

 

SALE
All sale and promotional items have been displayed and available to buy at the original, higher price for at least 28 days online before being reduced to the reduced price stated either on the website and in-store. Some items within the sale are promotional, therefore the price of these items are subject to change and may increase after the sale period. Sale items may take longer to arrive due to the volume orders through our sale period.

Please note sale items cannot be returned or exchanged. Sale items cannot be gift wrapped. Please note that while all products remain in pristine condition, due to nature of the sale some external packaging may appear slightly worn.

All Sale items are final.

OWNERSHIP OF RIGHTS; LIMITED LICENSE

All rights, including copyright, in this Website and its contents are owned by or licensed to Hamptons Glow and are protected by US and international copyright laws. Hamptons Glow grants you a limited license to access and make personal, household and non-commercial use of the Website and its contents. Any use of this Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, household and non-commercial use is prohibited without our permission. You may not modify, delete or distribute anything on this Website for any purpose.

The trade marks, logos and service marks (‘Marks’) displayed on our Website are the registered and unregistered marks of Hamptons Glow, our affiliates, our licensors and/or our suppliers in the US and other countries and are protected by US and other national and international trade mark laws.

You acquire no right to or interests in the Marks by your use of our Website.

COMPETITIONS AND PRIZES

These rules apply to all prize promotions including free drawings, prize competitions and instant win offers.

  1. From time to time Hamptons Glow will run competitions, free prize drawings and promotions on this website. These may be subject to additional terms that will be made available at that time.
  2. Prize draws are open to all residents of the US, except employees of Hamptons Glow, the promoter and their immediate families and anyone else connected with the creation and administration of the promotion.
  3. Prizes are non-transferable, non-negotiable and no cash alternatives will be offered.
  4. Hamptons Glow reserves the right to substitute the prize for another prize of equal value.
  5. NO PURCHASE NECESSARY to enter the competitions unless otherwise stated on the promotional activity dedicated to specific competition.
  6. By entering the prize draw, the entrant agrees to be bound by the rules and by any other requirements set out in the promotional material accompanying the promotion.
  7. By entering the promotion, the entrant agrees to the terms of the privacy policy.
  8. Winners will be notified by email within a month of the end of the promotion. Winners have five (5) business working days to respond in full to the email or another winner will be drawn.
  9. By entering the promotion, the winner(s) consent to any publicity generated as a result of the promotion, and use on websites, magazines or mobile services at any time.
  10. The Sites’ Editors’ decision is final and no correspondence will be entered into. Odds of winning depend on the number of eligible entries received.
  11. Only one entry per person. Spammers will be disqualified.
  12. Hamptons Glow will not accept responsibility for loss through technical fault, incomplete, illegible or other damaged entries. Proof of entry is not automatically proof of receipt.
  13. The promotional drawings are held by Hamptons Glow, 57 West 58th Street, New York, NY 10019.

SUBMISSION OF REVIEWS, COMMENTS AND OTHER INFORMATION

We welcome your reviews, comments, inquiries, feedback or other submissions of information and content (collectively, ‘information’), provided that the such information is not illegal, obscene, threatening, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or offensive. Any information you provide to us will be treated as non-confidential and non-proprietary. Subject to our Privacy Policy, by providing us with any such information you hereby grant Hamptons Glow an irrevocable non-exclusive and royalty-free right to use, reproduce, modify, adapt, publish, sell, assign, translate, transfer, sub-license, create derivative works from, distribute and display the information in any form, media or technology and whether alone or as part of other works. You also agree that your information may not be returned and we may use your information and any ideas, concepts or know-how contained therein, for any purpose. Furthermore, if you send us any such information you represent and warrant that you own or otherwise are entitled to any and all rights to the information and that your information does not contain or constitute software viruses, commercial solicitation, political campaigning, chain letters, mass mailings or ‘spam’ in any form. You may not impersonate any person or entity or use any false email address or otherwise mislead Hamptons Glow or other users of our Website as to the origin of the information submitted and you agree to indemnify, defend and hold harmless Hamptons Glow from and against any claims arising from or related to such information provided by you.

COPYRIGHT COMPLAINTS

Hamptons Glow respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Hamptons Glow copyright agent the written information specified below. Please note that this procedure is exclusively for notifying Hamptons Glow that your copyrighted material has been infringed.

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  • A description of the copyrighted work that you claim has been infringed upon;
  • A description of where the material that you claim is infringing is located on the site;
  • Your mailing address, telephone number, and e-mail address;
  • A statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Hamptons Glow Copyright Agent for notice of claims of copyright infringement on its site can be reached as follows:

Copyright Agent
Hamptons Glow
57 West 58th Street, Suite 10C
New York, New York
10019

ELIGIBILITY

When making a purchase through the Hamptons Glow Website or to use some of the services or features made available to you on our Website you may be required to register. When you register, you will be required to provide information about yourself including, but not limited to, your name, telephone number, postal address and email address, which you represent is true, accurate, current and complete in all respects. Should any of your registration information change in the future, you are required to amend your personal online account immediately. We reserve the right to change registration requirements, refuse service, terminate accounts, and remove or edit information from time to time in our sole discretion. Furthermore, when ordering items, you will be required to provide payment details and you represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the billing information provided.

E-GIFT CARDS

Redemption

Hamptons Glow e-gift cards (“e-gift cards”) may be used only to purchase eligible merchandise at hamptonsglow.com. At this time, e-gift cards cannot be redeemed via telephone, or at any store or retail partner. When you make a purchase, the balance is deducted from the e-gift card. Any unused balance will remain in the e-gift card account until two years from original date of purchase except to the extent required by law. If an order exceeds the remaining amount of the e-gift card, you will need to provide a secondary method of payment (such as a valid credit card number or paypal) to pay for the remaining balance. The total remaining amount of your e-gift card will be applied first before any secondary form of payment. To view e-gift card balances, visit hamptonsglow.com and click on the e-gift card balance page.

Non-refundable; Not for resale

Hamptons Glow e-gift cards are not refundable for cash except to the extent required by law. e-gift cards cannot be reloaded, resold, transferred for value, or used to purchase another gift card, except to the extent required by law.

Expiration; No fees

e-gift cards expire two years from purchase date. There are no fees or charges associated with the purchase or ownership of e-gift cards. Purchases paid for with e-gift cards will be subject to applicable sales tax.

Customer Support

If you need assistance with any aspect of your purchase, ownership, or use of an e-gift card, please contact Hamptons Glow customer support at sales@hamptonsglow.com. If the date on which you want an e-gift card delivered has passed and you have not received confirmation that the e-gift card was sent, please contact Hamptons Glow customer support. Hamptons Glow will not be responsible for e-gift cards that are undeliverable or not received due to failure to enter an accurate email address for the recipient, or due to technical failures or any other factor beyond Hamptons Glow reasonable control. Please check to make sure the email address of the recipient is correct and contact Hamptons Glow customer support if you suspect the recipient did not receive his/her e-gift card. Should an email be returned to us due to inaccurate delivery information for the recipient, we will attempt to contact you for a valid email address.

No affiliation with Hamptons Glow

Use of the Hamptons Glow name, logo, trade dress (including any image/likeness of the cards) or trademarks (or those of any of its affiliates) in connection with the purchase or use of e-gift cards is strictly prohibited. Furthermore, the use of e-gift cards in any manner that states or implies that any person, website, business, product or service is endorsed or sponsored by, or otherwise affiliated with, Hamptons Glow or any of its affiliates is strictly prohibited.

Risk of loss

The risk of loss and title for e-gift cards passes to the purchaser upon our electronic transmission to the purchaser, recipient or delivery to the carrier, whichever is applicable. Hamptons Glow is not responsible if any e-gift card that is lost, stolen, destroyed or used without permission.

Fraud

Hamptons Glow reserves the right to close customer accounts and request alternative forms of payment if a fraudulently obtained e-gift card is redeemed and/or used to make purchases.

Other applicable policies

e-gift cards and their use are also subject to the Hamptons Glow terms of use and privacy policy. Upon request, Hamptons Glow customer support will provide e-gift card purchasers with information about the redemption status of e-gift cards.

No warranties

Hamptons Glow and its affiliates make no warranties, express or implied, with respect to e-gift cards, including without limitation, any express or implied warranty of merchantability or fitness for a particular purpose. In the event an e-gift card is non-functional, your sole remedy, and our sole liability, shall be the replacement of such e-gift card. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

ACCURACY OF CONTENT AND PRICES

We have taken care in the preparation of the content of this Website, in particular to ensure that the details, descriptions and prices quoted are correct at the time of publishing. However, we reserve the right to reject orders if there are errors in the description of the merchandise or its price as advertised on this Website. All prices are pretax and exclusive of delivery charges. The total cost of your order is the price of the merchandise ordered plus the appropriate sales tax plus the delivery charges as set out in the delivery options section of this Website.

The packaging may vary from that shown. The weights and dimensions are approximate only. We have taken care to display accurately the color of the products that appear on the Website. However, as the actual colors you see will depend on your personal computer equipment, we cannot guarantee that your monitor’s display of any color will accurately reflect the color of the merchandise on delivery. To the extent permitted by applicable law, Hamptons Glow disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this Website. If a product offered by Hamptons Glow is not as described, your sole remedy is to return it to us in accordance with our returns policy and procedure.

We are not responsible for the content of any third party websites linked to or from this Website. Links to third party websites appearing on this Website are for your convenience only and are not an endorsement by us of the content, products, services or suppliers connected therewith. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this Website or in any third party websites.

AVAILABILITY

All items are subject to availability. Validly stated prices on our Website remain in effect for so long as the merchandise is available or as otherwise stated on our Website. We will inform you as soon as possible if the goods you have ordered are not available.

ORDERING ERRORS

You are able to correct errors on your order up to the point at which you click on ‘submit order’ on the final page of our ordering process. Should you need to correct billing or other information after submission of your order, please contact our customer services team at customerservice@hamptonsglow.com. Please note, however, that we cannot guarantee that such corrections can be made.

PRE-ORDERING
No payment is taken for pre-ordered items until they have been dispatched from our warehouse. We aim to dispatch all pre-ordered items as soon as they become available for shipping. Dispatch dates can be subject to change. Delivery dates will depend on the shipping method chosen at the time of purchase.

BACK ORDERS
Some items will be available for back order when they are out of stock and we are expecting new stock to arrive very soon to our warehouse. No payment is taken for back-ordered items until they have been dispatched from our warehouse. We aim to dispatch all back-ordered items as soon as they become available for shipping. Dispatch dates can be subject to change. Delivery dates will depend on the shipping method chosen at the time of purchase.

HAZARDOUS MATERIALS

Certain items considered Hazardous Materials (HAZMAT) including aerosols and alcohol-based products (e.g., pressurized spray cans, hairspray, nail polish remover, nail polish etc.) are required by the U.S. Department of Transportation to be shipped by Ground-only transport, due to air transport restrictions and regulations. For these shipments, we recommend UPS Ground. Regrettably, these items cannot be shipped to Alaska, Hawaii, or Puerto Rico.

ACKNOWLEDGEMENT AND ACCEPTANCE OF YOUR ORDER

We will notify you by email as soon as possible to acknowledge receipt of your order and to provide you with an order number. If we are unable to fulfill your order following this acknowledgement, we will contact you by email or telephone advising you of this. Our acceptance of your order will take place upon shipment of the product(s) ordered. If you require any information concerning your order, please email us at sales@hamptonsglow.com quoting your order number. We may not accept your order if an item you have ordered is out of stock, if we have identified a product or pricing error or if we are unable to obtain authorization for your payment. Please note that we reserve the right to reject any offer to purchase by you at any time for any reason.

INSPECTION
You should inspect the merchandise upon receipt and check that everything specified on the packing slip is included. You will be deemed to have accepted the order unless you notify us upon receipt that there is a problem and/or you return the goods in accordance with our returns policy and procedure. Subject to applicable law, if you fail to take such action in accordance with our returns policy and procedure, we are not obligated to accept any rejection or return by you of the merchandise.

 

PAYMENT

Payment can be made by any of the following methods: Visa, Mastercard and Paypal. Payment will be debited and cleared from your account at the point at which your order is shipped. You confirm that the credit or debit card being used is yours. Please note that all credit/debit cardholders are subject to validation checks and authorization by the issuer of the card. If the issuer of your payment card refuses to pay or does not for any reason authorize payment to Hamptons Glow, we will not be liable for any delay or non-delivery of merchandise. We retain the legal ownership of all merchandise until full payment has been made by you and received by us and legal ownership of the merchandise will immediately transfer back to us if we refund any payment for the merchandise to you. Risk of loss in the merchandise transfers to you upon our delivery to the carrier.

LEGALLY BINDING CONTRACT
Please remember that when we accept your submitted order for merchandise on this Website, there will be a legally binding contract.

RETURNS

Hamptons Glow hopes that you will be delighted with your order. However, if for any reason you are not completely satisfied we are happy to offer a refund, exchange or replacement on all goods returned to us within twenty-one days of your receipt of goods provided they are in their original, unopened and unused condition. Please view our returns policy and procedure for full details of how to return your goods. *Please note that Hamptons Glow does not pay shipping on returned merchandise.

PRIVACY POLICY

This Privacy Policy was last updated on April 14, 2014.

Hamptons Glow values its customers and respects their privacy. Any information we collect about you is held with care and security we reasonably can provide to protect your privacy. Your visit to our Website and your use of any of the services or features we provide is subject to these Terms of which this Privacy Policy is a part.

 

 

 

 

TYPES OF INFORMATION WE COLLECT AND USE

We collect and use certain ‘Personal Information’ as well as ‘Non-Personal Information’ regarding users of the Site.

  • Personal Information is information about you that is personally identifiable to you, like your name, address, email address, or phone number, as well as other non-public information that is associated with the foregoing.
  • Non-Personal Information means information that is not directly associated with or linked to your Personal Information; Non-Personal Information does not permit the identification of individual persons.

YOUR CONSENT TO OUR COLLECTION, USE, AND DISCLOSURE OF INFORMATION WE COLLECT

By using this Website and submitting Personal Information through the Website, you agree to the terms of this Privacy Policy and expressly consent to the collection, use, and sharing of your Personal Information in accordance with this Privacy Policy.

USES OF INFORMATION WE COLLECT

We use Personal Information you submit to us (or to any third party that may support us in collecting information) for very limited purposes. Specifically, we use Personal Information for purposes of:

  1. ADMINISTRATION OF OUR SITE:
    The information you give us is necessary to enable us to fulfill your order, make sure it is delivered correctly and to maintain your account.
  2. CUSTOMER SERVICE:
    We ask for your contact details, such as your email address and telephone number, to enable us to answer any questions you have about using our website and to notify you about the status of your order.
  3. DIRECT MARKETING:
    We want to keep you up to date on our latest products, promotional offers and events. If you have agreed to receive such communications when you registered or at a later time, we will inform you about these and other services and events we offer by email, mail or telephone. You can also choose to receive such information from other carefully selected companies. You can change your preferences at any time in ‘my account’. It is our policy not to send you any unsolicited material unless you have indicated that you want to receive details about products, offers and events, etc.
  4. COOKIES:
    Hamptons Glow online ordering system uses cookies to record a unique reference on your computer. This means that we can recognize your computer when you access www.hamptonsglow.comand log into your account with your user name and password. We will not use cookies without your prior consent so you have the option of choosing whether or not you would like our website to remember your details before you enter the delivery options section of our ordering process. The use of cookies allows us to remember the goods that you placed in your shopping bag and saves you having to enter the basic contact information that you provided us with on setting up your Hamptons Glow account. Our cookies do not remember your credit card details. You may experience technical difficulties in using our website if you have disabled cookies. If you have disabled JavaScript you will not be able to use this website. You can alter your cookie and JavaScript settings in your browser’s preferences, which is usually found in the Edit menu.

SHARING AND DISCLOSURE OF INFORMATION WE COLLECT

We may provide your Personal Information to third-party service providers in connection with providing you with this Website, our products, our services, and/or information regarding our Website, products and/or services.

We do not provide your personal details to other companies or individuals for their marketing purposes unless you have indicated that you wish to receive information about other companies products, offers and services.

From time to time we retain the services of other carefully selected and monitored companies and individuals to perform functions on our behalf in connection with the successful operation and continuous improvement of this Website. Examples of these functions would include the processing of data to process your order and maintain your account, including the authorization and validation of credit or debit card transactions, the provision of delivery services, the analysis of data, etc. These companies or individuals may be provided with access to your Personal Information in order to fulfill their function but may not use such information for any other purpose. We obligate these third-party service providers, by contract, to use Personal Information only in connection with providing you such products, services, and/or information.

We will disclose Personal Information in response to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We also may disclose Personal Information if we believe it is necessary to investigate, prevent, or take action regarding suspected illegal activities or fraud, situations involving the physical safety of any person, or as otherwise required by applicable law.

If our company or our assets are acquired by another company, that company will possess the Personal Information collected by us, and the Personal Information will become subject to the acquiring company’s Privacy Policy. We will provide notice on the Website before Personal Information is transferred as a result of such an acquisition and we will take all reasonable steps to assure that such company protects your Personal Information in a manner consistent with the terms of our Privacy Policy in effect when that Personal Information was collected.

We may disclose Non-Personal Information at our discretion.

PRIVACY OF MINORS

The Site is not directed at minors and we do not knowingly collect from or maintain any Personal Information regarding persons under the age of 13.

OTHER SITES

Our provision of a link to any other website or location is for your convenience and does not signify our endorsement of such other website or location or its contents. We have no control over, do not review, and cannot be responsible for these outside websites or their content. Please be aware that the terms of our Privacy Policy do not apply to any websites other than this Website.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you about significant changes in the way we treat Personal Information by (a) sending a notice to your email address (if you have provided us your email address) or (b) by placing a notice on our Site. Any material changes to this Privacy Policy will be effective thirty (30) calendar days following such notice to prior users of the Website, and will be effective immediately for new users of the Website. Continued use of the Website following notice of any such changes shall indicate your acknowledgement of such changes. Whenever we materially amend the Privacy Policy, we will revise the ‘last updated’ date at the top of this statement.

Hamptons Glow is committed to protecting the information we collect from you, which we use to enhance your experience of using our Website and to provide you with the merchandise and services you request from us. The above section of our Terms comprises our Privacy Policy and is designed to enable you to understand how we retain and use your personal information. You can at any time change and update the information you have provided through the Website by logging into ‘my account.’

DAMAGE TO YOUR COMPUTER

Hamptons Glow makes every effort to ensure that this Website is free from viruses or defects. However, we cannot guarantee that your use of this Website or any websites accessible through it won’t cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the Website and screen out anything that may damage it. Subject to applicable law, Hamptons Glow will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this Website.

LIMITATION OF LIABILITY

This website and all information, content, materials, products and services included on or otherwise made available to you through this website are provided by Hamptons Glow on an ‘as is’ and ‘as available’ basis, unless otherwise specified in writing. Hamptons Glow makes no representations or warranties in connection with this website or the information, content, materials, products and services included on or otherwise made available to you through this website, whether express or implied, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, except to the extent such warranties are not legally excludable. To the fullest extent permissible, Hamptons Glow will not be liable for interruption of business; loss or damages of any kind incurred as a result of dealings with or the presence of the website or off-website links; access delays or access interruptions to the website; computer viruses, system failure or any malfunction which may occur in connection with your use of our website; any inaccuracies or omissions or misleading, false or deceptive statements in the content; or, any events beyond Hampton Glows’ reasonable control. Furthermore, to the fullest extent permitted by law, we will not be liable for any direct, indirect, special, incidental, consequential or other damages of any kind related to your use of the website and in no event shall our maximum aggregate liability exceed ONE THOUSAND DOLLARS ($1000.00).

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions or limitations may not apply to you, and you may have additional rights. If any provisions of these disclaimers and exclusions are deemed to be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

EXCLUSIONS OF LIABILITY

Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Hamptons Glow or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by US law. If any provisions of these disclaimers and exclusions are deemed to be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

COMPLAINTS & SUBMISSION OF INFORMATION

If you wish to contact us to complain about any matter in regard to the merchandise, please email us at customerservice@hamptonsglow.com or write to us at:

Customer Service
Hamptons Glow
57 West 58th Street, Suite 10C
New York, NY
10019

MEMBERSHIPS

Hamptons Glow is a member of the Direct Marketing Association and complies with its rules and guidelines.

NON-WAIVER

No failure to exercise and no delay on the part of Hamptons Glow in exercising any right, remedy, power or privilege of Hamptons Glow under these Terms and no course of dealing between us shall be construed or operate as a waiver, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege on the part of Hamptons Glow.

OTHER LEGAL NOTICES

There may be legal notices on other areas of this Website which relate to your use of this Website or to products, services or promotions offered by us, all of which will, together with these Terms govern your use of this Website and such products, services or promotions.

CHANGES TO LEGAL NOTICES

We reserve the right to change these terms & conditions from time to time and we encourage you to review them as often as possible. Any changes are effective immediately upon posting to the website.

LAW, JURISDICTION & LANGUAGE

This website, any content contained herein and any contracts entered into as a result of usage of this website are governed by US law. The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of the United States. All contracts are concluded in English.

These Terms do not affect other legal rights you may have.

These Terms shall be governed by the laws of the State of New York, without giving effect to its principles of conflict of laws.

CONTACTING US

Should you have any questions or concerns regarding this Privacy Policy, please contact us by e-mail at: customerservice@hamptonsglow.com or write to us at:

Hamptons Glow
57 West 58th Street, Suite 10C
New York, NY
10019