Our returns policy
We hope you’ll be completely delighted with your order. However, if for any reason you’re not, we’re happy to offer a refund, exchange or replacement – as long as you return it to us within 21 days, unopened, unused and in its original condition.
Online and mail order returns
If you’ve bought something online or via mail order, it can only be returned or exchanged via the website.
Unfortunately, markdown items are not returnable.
Please note that we cannot refund delivery charges.
Please carefully wrap item that you would like to return and ship to the following address with a copy of your recepit:
Hamptons Glow, LLC
57 West 58th Street, 10th Floor
New York, NY 10019
In addition to our returns policy, you have the legal right to cancel your order within seven working days from receipt. Just send us a notice of cancellation in writing, and return the items to us in their original, unopened and unused condition. Where items are delivered to a third party, you can also exercise this right – as long as you’re able to return them to us in their original, unopened and unused condition. Please see the cancellation right section in our terms and conditions.
Your statutory rights are not affected.